Worried about your prices? Be more worried about the perception of value you're presenting to clients.
Two team members sound off about the recent California declaw bans.
Are you looking at the right things when it comes to setting fees?
Inspect your customer service and then fix it with these 5 strategies to build yourself a strong foundation of clients.
Team members can express themselves with social media as long as everyone understands the rules.
Would you talk about your grandma that way?
Tips to keep you and your practice out of trouble when giving job references.
It is only relatively recently that shelters actually house cats. Most older shelters were designed to house only dogs as this was the legal mandate of animal control.
Put down the pencil and pick up a mouse for a new way to educate employees.