Source: VETERINARY ECONOMICS
January 1, 2010
By:
Andrew Rollo, DVM
Veteran veterinarians have much to teach younger doctors. But the opposite is true as well.
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Source: VETERINARY ECONOMICS
December 1, 2009
By:
Mark Opperman, CVPM
Inspect your customer service and then fix it with these 5 strategies to build yourself a strong foundation of clients.
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Source: VETERINARY ECONOMICS
December 1, 2009
Team members can express themselves with social media as long as everyone understands the rules.
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Source: FIRSTLINE
December 1, 2009
By:
Brendan Howard
Would you talk about your grandma that way?
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Source: CVC IN SAN DIEGO PROCEEDINGS
November 1, 2009
By:
Catherine Mullin, VMD, MS
It is only relatively recently that shelters actually house cats. Most older shelters were designed to house only dogs as this was the legal mandate of animal control.
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Source: VETERINARY ECONOMICS
November 1, 2009
Tips to keep you and your practice out of trouble when giving job references.
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Source: VETERINARY ECONOMICS
October 1, 2009
Put down the pencil and pick up a mouse for a new way to educate employees.
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Source: VETERINARY ECONOMICS
September 21, 2009
By:
Phil Seibert, CVT
Remind your team what goes in medical waste and what goes in the dumpster.
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Source: DVM360 MAGAZINE
August 1, 2009
The cat's name was Whoops, and it fit the rascal perfectly. He arrived in a pet carrier and would hiss and slap at the cage door if anyone even looked in his direction.
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