Articles by Marty Becker, DVM - Veterinary Healthcare
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Articles by Marty Becker, DVM

You need to vet your veterinary practice's burial and cremation providers

Jul 1, 2014

Due diligence is deserved when recommending funeral services for pets.

Delivering bad news to veterinary clients in a 'good' way

Jun 1, 2014

Watch for clients' emotions in the moment, rather than trying to "fix" what they're feeling.

Flip a veterinary client's frown upside down

May 1, 2014

How to turn a bad veterinary client experience around in 15 minutes or less

Fun facts to keep your veterinary clients coming back

Apr 1, 2014

Add some "tee hee" to your TLC, and use your humor and intellect to strengthen your relationship with veterinary clients.

Pets at the heart of veterinary practice

Mar 11, 2014

Among the daily chaos happening at your veterinary clinic, never forget the best interest of the animals.

4 ways to beat the background noise in your veterinary clinic

Feb 1, 2014

You may be oblivious to the loud noises of your veterinary practice, but you can bet that pet owners—and pets—hear them all too well.

See your veterinary clinic from a client's-eye view

Jan 1, 2014

When you rush from room to room, it can be easy to overlook the cleanliness of your practice.

End fearful visits to your veterinary practice

Dec 1, 2013

Coat yourself in pheromones and stuff your pockets with treats to make pets feel more comfortable.

Build bonds with veterinary clients through pet communication

Nov 1, 2013

Dr. Marty Becker says positive comments directed to pets can help put veterinary patients, clients, and even staff at ease.

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