Articles by Portia Stewart - Veterinary Healthcare
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Articles by Portia Stewart

How to get through tough money talks with veterinary clients

Oct 1, 2013

Feeling blown away by clients frustrated with the cost of care? Use these tips and scripts to calm the storm.

Clients nibbling away at your good mood?

Sep 1, 2013

When veterinary clients take a bite out of you, use these tips to retrain their most challenging behaviors.

4 lessons in workplace rights

May 1, 2013

Understand your workplace rights—whether you're a veterinary team member or manager—in four lessons from top employment attorneys.

Mystery dermatology diagnosis at your veterinary clinic

Mar 1, 2013

Dermatology cases can mean heavy detective work for your clinical team. Use these tips to keep clients calm and comforted as your veterinarian unravels the evidence to reveal the culprit of the pet's distress.

Help your veterinary practice walk the financial tightrope

Jan 1, 2013

You've got questions, we've got answers. Here's what you need to know to understand the business you work for.

5 tips to put a lid on litters

Jan 1, 2013

Help clients make smart decisions about pet ownership and reduce pet overpopulation.

Weigh in on weight problems

Dec 1, 2012

Tip the scales in pets' favor with these tips to create a weight-loss program that connects pet owners to your practice and helps pets reach their ideal weight.

Everything you always wanted to know about pet insurance (but were afraid to ask)

Dec 1, 2012

Use this advice to learn the best strategies to talk to pet owners about how to pay for the care their pets need. Then take your floundering pet insurance program and boost it to a new level of service to protect the pets you serve.

6 tips to help pets heal at your veterinary practice

Dec 1, 2012

Use this advice to communicate with pet owners more effectively and offer appropriate follow-up care when pets have wounds that won't heal.

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