Sep 1, 2011
By:
Kerry Hillard Johnson
We've been hitting the topic of veterinary team meetings pretty hard lately.
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Aug 1, 2011
By:
Kerry Hillard Johnson
The August issue's survey data lets you peek inside more than 400 veterinary practices.
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Jul 1, 2011
By:
Kerry Hillard Johnson
Finding a way to hook up with kindred spirits is positive, regardless of whether the link is clothes, Klingons, or veterinary medicine
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Jun 1, 2011
By:
Kerry Hillard Johnson
The dentist's chair: That's where I was when the tornado sirens sounded recently. The situation was most unpleasant. It's not like my jaw was numb and the drill was spinning. I was only in for a cleaning. Still, I can think of more comfortable places to be when disaster literally looms in the air.
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Jun 1, 2011
By:
Kerry Hillard Johnson
Just because veterinary technicians get credentialed doesn't mean they get extra respect. Here's how to make technician credentials really worth something.
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May 1, 2011
By:
Kerry Hillard Johnson
In-home sales parties can be a good reminder for how you should be connecting with clients.
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Jan 18, 2011
By:
Kerry Hillard Johnson
The first NAVTA-approved veterinary assistant examination will be administered this spring.
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Jan 16, 2011
By:
Kerry Hillard Johnson
In a presentation yesterday at the North American Veterinary Conference, Shawn McVey recommended creating a culture of learning to improve practice finances.
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Jan 16, 2011
By:
Kerry Hillard Johnson
The way team members talk to clients has a lot to do with whether pets will suffer from fleas, ticks, heartworms, and other parasites.
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