Articles by Karen E. Felsted, DVM, CPA, CVPM, MS - Veterinary Healthcare
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Articles by Karen E. Felsted, DVM, CPA, CVPM, MS

Are veterinarians' reputations slipping with clients?

Jul 1, 2013

Stem the tide of opinion and enhance trust.

Veterinary clients don't come back for rechecks?

Jun 1, 2013

Medical progress exams ensure pets get better care and increase profits.

Your veterinary staff costs are too high?

May 1, 2013

Mysterious overtime, skipped lunches, and non-merit raises could add up to a financial disaster.

Your veterinary practice is barely profitable?

Apr 1, 2013

Time to zero in on what's draining hospital revenue.

How to increase veterinary client visits in this economy (8-part video series)

Jan 6, 2012

In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

Why cats hate your veterinary practice—and how to win back their love

Jul 1, 2011

For those of you keeping score at home, cats are winning the standoff with veterinarians. Here's how to get cats out of combat mode and into your clinic.

Sticker shock: Stop scaring clients with your veterinary fees

Jun 1, 2011

Veterinary fees have outpaced inflation. Make sure your clients understand the better medicine they're receiving, and tackle client pushback with bundled services, payment alternatives, and—gasp!—discounts.

Bayer Veterinary Care Usage study analysis: Reverse the trend of declining veterinary visits

May 9, 2011

The recession isn't over, and it isn't our only issue. How can we reverse the disturbing trend of declining veterinary visits? In this video, Dr. Karen Felsted introduces the Veterinary Care Usage Study, which studied this trend and the corrective steps veterinarians can take.

About the Veterinary Care Usage Study

May 8, 2011

Chapter 2 of a nine-part video series about the Veterinary Care Usage Study by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues.

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