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Practice Management
Source: DVM360 MAGAZINE

Veterinary turnover rates higher than national average

June 25, 2008

Denver - The veterinary profession is experiencing a higher rate of turnover than the national average for all industries, and low starting wages and minimum benefits may be to blame.

Source: DVM360 MAGAZINE

New Web site provides free medication reminders

June 19, 2008

Greensboro, N.C. - Making sure patients get the full course of any take-home medications always is a concern. Now, a free new online tool can assist veterinary practices and their clients so pets get their medications on time.

Source: DVM360 MAGAZINE

Discounts: Can you sue them to boost cash flow?

June 1, 2008

Discounts are a popular marketing tool to encourage clients and customers to pay faster. Many suppliers offer them to improve their cash flow. Like many professionals, some veterinarians offer a trade discount of sorts for immediate payment upon completion of services, but they may give little thought either to the cost of offering discounts or how much they might save by using discounts offered to them.

Source: DVM360 MAGAZINE

Setting fees — it's a state of mind and economics

June 1, 2008

So why do we have such poor self-esteem? Is it getting worse?

Source: DVM360 MAGAZINE

Calculating the real cost of labor in setting fees

June 1, 2008

"Oh, Doctor, how can we charge $18 for this service?"

Source: DVM360 MAGAZINE

Speech: A vital component of highly effective patient care

June 1, 2008

How we communicate with clients can be a source of mutual understanding and positive action, leading to highly effective patient care, or a source of misunderstanding and frustration.

Source: DVM360 MAGAZINE

Getting the message across

June 1, 2008

The six principles of adult learning provide a framework for building a protocol for ongoing client education.

Source: DVM360 MAGAZINE

Probing for worker misconduct plants legal land mines

June 1, 2008

It wouldn't surprise me if a certain percentage of readers who merely scan this month's piece do so because they don't see what relevance the topic could possibly have to the practicing veterinarian. I understand completely because, at first blush, it doesn't seem possible that any "investigations" would need to be carried out in an animal hospital and, even if one did need to be done, how complicated could it be?

Source: DVM360 MAGAZINE

Bringing the past to life: 6 practices preserving veterinary heritage

May 1, 2008

When Sandusky, Ohio, veterinarian Dr. Michael E. Metroka commemorated his practice's 75th anniversary in February, he had reasons to believe it might be the nation's oldest that has operated continuously "within the same four walls."

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