Source: FIRSTLINE
September 1, 2006
By:
Pam Weakley
I work in a new practice and everyone is used to different protocols. How can we get on the same page?
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Source: FIRSTLINE
July 8, 2011
Two in-the-trenches managers will provide you and your team with practical solutions for getting it all done—together.
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Source: FIRSTLINE
July 1, 2011
By:
Marianne Mallonee
Learn how to face your to-do list before it comes back to bite you.
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Source: FIRSTLINE
March 1, 2010
A prescription for labeling test samples
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Source: FIRSTLINE
November 1, 2009
Eliminate lag time with flex scheduling.
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Source: FIRSTLINE
November 1, 2009
Build in extra time for clients who like to talk.
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Source: FIRSTLINE
October 14, 2009
By:
Gina Toman, RVT
Follow this simple rule to avoid long client wait times.
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Source: FIRSTLINE
June 19, 2009
By:
Gina Toman, RVT
Follow these simple step-by-step instructions to convert phone-call reminders into e-mails.
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Source: FIRSTLINE
February 4, 2009
By:
Sheila Grosdidier, BS, RVT
Measure client wait times in the reception area, exam room, and checkout on a daily or weekly basis using VMC Inc.'s two-step efficiency study.
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