Source: FIRSTLINE
February 11, 2013
Treat the phone like the revenue source it is.
|
Source: FIRSTLINE
January 1, 2013
By:
Portia Stewart
You've got questions, we've got answers. Here's what you need to know to understand the business you work for.
|
Source: FIRSTLINE
January 1, 2013
By:
Portia Stewart
Help clients make smart decisions about pet ownership and reduce pet overpopulation.
|
Source: FIRSTLINE
January 1, 2013
Q: How many pets per team member does our practice need to pay for?
|
Source: FIRSTLINE
January 1, 2013
What goes on when the management team meets behind closed doors? Dr. Kevin Lowe and the leaders at Flint River Animal Hospital in Huntsville, Ala., are taking the mystery out of meetings by including their head technician, Slade McElroy.
|
Source: FIRSTLINE
January 1, 2013
Put parasites in their place with a symphony of tools that work together to create harmony for pets.
|
Source: FIRSTLINE
December 1, 2012
Consider this list of ways to spice up your career as a credentialed veterinary technician.
|
Source: FIRSTLINE
December 1, 2012
By:
Shawn McVey, MA, MSW
I'm going through an ?unexpected romantic breakup, and it's affecting my veterinary work. Several of my co-workers have noticed my distraction and made comments. I'm trying to stay more focused, but I don't want to talk about my personal life—our practice manager tends to gossip. I don't want to lose my job over this. What should I do? —Broken Heart
|
Source: FIRSTLINE
December 1, 2012
By:
Portia Stewart
Use this advice to learn the best strategies to talk to pet owners about how to pay for the care their pets need. Then take your floundering pet insurance program and boost it to a new level of service to protect the pets you serve.
|
|