Educating pet owners about veterinary care - Firstline
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Client Education
Source: FIRSTLINE

Allergy testing: What's each veterinary team member's role?

March 1, 2014

Learn how each member of your veterinary team plays a role in educating pet owners about allergy testing.

Source: FIRSTLINE

Make time to talk to pet owners about parasites

March 1, 2014

Stop the clock for vital flea and tick discussions with clients. Consider these six client personalities and take time to offer the best responses to pet owners' parasite concerns.

Source: FIRSTLINE

Teach your veterinary team to listen for pet behavior concerns

February 1, 2014

Discussing behavior with pet owners is important to catch problems early, when they're easier to change.

Source: FIRSTLINE

Q&A: A veterinary team approach to dental care

February 1, 2014

Consider this advice to get your whole veterinary team on board to offer the topnotch veterinary care pets need for better dental health.

Source: FIRSTLINE

Spread the veterinary behavior message

January 1, 2014

Use this tip to educate pet owners about seasonal behavior issues.

Source: FIRSTLINE

Plan a team meeting on heartworm education

January 1, 2014

Use these tips to teach your veterinary team to talk about the latest heartworm news with pet owners.

Source: FIRSTLINE

How to tell whether cats are eliminating or marking

December 1, 2013

Help pet owners identify the reasons behind their cat's house soiling behavior.

Source: FIRSTLINE

Veterinary phone shoppers: What's your role?

December 1, 2013

Whether you're the receptionist, technician, practice manager, or veterinarian, you play an important role in hooking phone shoppers.

Source: FIRSTLINE

Defuse allergy conversations with disgruntled pet owners

December 1, 2013

Allergic pets can be ticking time bombs. And seeing their precious pets suffer can light the fuse on clients' tempers. Here's how to halt the explosion.

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