Source: FIRSTLINE
September 1, 2012
By:
Shawn McVey, MA, MSW
Our veterinarian constantly picks on everything we do at work. Help!
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Source: FIRSTLINE
June 1, 2012
By:
Shawn McVey, MA, MSW
I'm a male technician in a mostly female practice. I've been here just as long as another female technician who's less experienced than me. She was promoted—I wasn't. How do I get my fair shake?
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Source: FIRSTLINE
December 21, 2011
By:
Shawn McVey, MA, MSW
Innovative ideas for showing gratitude.
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Source: VETERINARY ECONOMICS
August 28, 2011
By:
Ashley Barforoush, Associate Editor
You know your practice has toxic employees, but do you know how to change them? Shawn McVey reveals how to detox your team.
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Source: FIRSTLINE
June 1, 2011
By:
Shawn McVey, MA, MSW
Q: I've worked as a practice manager for 10 years and I still can't get people to take responsibility. What can I do to encourage my team members to step up to the plate? —Burnt-out
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Source: FIRSTLINE
May 7, 2011
CVC Washington D.C. Power Hour speaker explains how to engage in more effective conversations.
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Source: FIRSTLINE
May 1, 2011
By:
Shawn McVey, MA, MSW
No team member should have to deal with that verbal abuse. It's time to take the veterinarian aside.
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Source: FIRSTLINE
February 1, 2011
By:
Shawn McVey, MA, MSW
My well-meaning boss will frequently say to a team member who isn't performing up to par, "You should be more like (another employee)." I've seen the team member not only take offense to the boss's statement but also feel resentment toward the other employee for being the favorite. Does this management approach have any real positives?
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Source: FIRSTLINE
February 1, 2011
By:
Shawn McVey, MA, MSW
Use these five coping strategies when stuck in a toxic environment.
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