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Office efficiency

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Source: FIRSTLINE Cute kitten photos: Is this making you more productive at the veterinary practice? October 23, 2012 A study shows that looking at cute animals can improve productivity. Veterinarians and veterinary team members: Get crackin'!

Source: FIRSTLINE Live from CVC: Get rid of phone failures at your veterinary practice August 29, 2012 Tips for teaching your team members phone skills that work, from Dr. Amanda Donnelly at CVC Kansas City.

Source: FIRSTLINE How team members should approach a temperamental veterinarian July 19, 2012 By: Bash Halow, CVPM, LVT Choose your battles wisely, improve the team and the practice.

Source: FIRSTLINE New veterinary practice managers: Set sights on expectations March 7, 2012 By: Marianne Mallonee Know and share what's expected of your position.

Source: FIRSTLINE Exceed veterinary client expectations January 25, 2012 By: Mark Opperman, CVPM Personalized service pays off.

Source: FIRSTLINE Top 10 ways to hold a disastrous team meeting September 14, 2011 By: Brian C. Conrad, CVPM If you want your team meetings to be a pointless waste of time, just follow these 10 easy steps.

Source: FIRSTLINE Online appointments: Hassle or happiness? July 13, 2011 Scheduling appointments via the internet is one more way to put technology to use for your veterinary clinic.

Source: FIRSTLINE How to transform your job into a career May 18, 2011 If your job isn't everything you'd dreame, the solution may lie with management.

Source: FIRSTLINE Top 10 ways to kill team communication March 23, 2011 Shawn McVey describes actions sure to sabotage the clear communication on which teamwork thrives.

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