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Resume crossword

October 1, 2013

Use this crossword to test your resume-building skills.

Sample scripts for team members

September 4, 2013

Use this list of sample scripts to improve your veterinary team's communication.

Poem: Can you put your phone away?

September 1, 2013

Post this poem in your veterinary practice to encourage veterinary team members to put away their cell phones.

How to complete a sample coach/player contract

September 1, 2013

Use this completed sample coach/player contract to understand how your veterinary coach can commit to your training.

Veterinary coach/player agreement

September 1, 2013

Use this sample coach/player form to create specific shared goals.

Wanted: For disrupting your practice

September 1, 2013

Use these practice cases to rehearse challenging veterinary client conversations.

VHMA Files: Brainstorming veterinary client surveys

September 1, 2013

Use this discussion guide to brainstorm questions for your own veterinary client survey.

6 steps to transform your team

September 1, 2013

Ready to relieve your stress at work? Consider these stress busting, team building activities that we practice often at our clinic.

Source: FIRSTLINE

Discussion guide: Gathering feedback

August 3, 2013

Use this training tool to solicit feedback from veterinary team members and share details of the practice's finances.

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