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Source: FIRSTLINE Feed pets' dietary needs August 1, 2006 By: Karen Sabatini Clients often ask me what they should feed their pets. What should I say?

Source: FIRSTLINE My boss is a meanie! June 1, 2006 I work for a veterinarian who's nice to clients—but she yells and criticizes her team in public. She doesn't even say hello or goodbye to us half of the time. What can we do?

Source: FIRSTLINE Movin' on up June 1, 2006 By: Nancy Allen Q. I've recently been promoted to a supervisory position. What's the best way to ease into my new responsibilities without offending co-workers?

Source: FIRSTLINE Painless pain recommendations June 1, 2006 By: Caitlin Rivers Q. Many of our clients don't seem to recognize the signs that their pets are in pain. What can we do?

Source: FIRSTLINE A sign of the times April 1, 2006 By: Louise Dunn "We have a sign in front of our clinic, and we run out of things to say. Do you have any suggestions?"

Source: FIRSTLINE Show me the money April 1, 2006 By: Lorraine Monheiser List, CPA, CVA, MEd I'm a receptionist and I only earn $1 above minimum wage. Should I ask for a raise?

Source: FIRSTLINE Strong flea control recommendations April 1, 2006 By: Gina Toman, RVT How can I convince our clients that their pets need flea and tick control?

Source: FIRSTLINE Keeping count of consumables April 1, 2006 By: Mark Opperman, CVPM How should we control our consumables, such as bandage and suture materials and other hospital supplies that we use but seldom charge for?

Source: FIRSTLINE Axing the rumor mill April 1, 2006 By: Roger Cummings, CVPM Help! One of our veterinarians always says we have a zero-tolerance policy for gossip, but she's the worst! She talks about clients and staff members all the time. What should we do?

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