Audio and video clips offer advice from veterinary experts - Firstline
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Audio and Video

Worst way to announce changes to the team

June 24, 2009

Avoid this snafu when telling team members about new practice protocols.

Source: FIRSTLINE

Video blog: How to send e-mail reminders

June 19, 2009

Follow these simple step-by-step instructions to convert phone-call reminders into e-mails.

Source: FIRSTLINE

The buzz about Firstline Live

June 19, 2009

Word on the street is that Debbie Gair's presentation is a great way to improve team communication and end conflict.

Source: FIRSTLINE

(Part 2) Technicians and dermatology: Skin scrapings

June 10, 2009

When scraping for Demodex canis, follow these rules from Dr. Paul Bloom, DACVDM, DABVP.

Source: FIRSTLINE

Personalizing mass client e-mails

June 10, 2009

Save time and money by sending personalized mass e-mails to clients.

Source: FIRSTLINE

(Part 1) A technician's role in dermatologic workups

June 4, 2009

Technicians should be performing diagnostic tests, says Dr. Paul Bloom, DACVDM, DABVP, especially skin scrapings.

Source: FIRSTLINE

Dermatology quiz for technicians and team members

June 4, 2009

Can team members help catch dermatologic cases by identifying which itch is which? Look at these four photos to see.

Source: FIRSTLINE

Work in a 50+ employee practice? Then you need these two tips

June 1, 2009

Here are ideas for reducing conflict and boosting efficiency on a large team.

Source: FIRSTLINE

Recording vaccine lot numbers

May 18, 2009

Watch a demonstration of how to create a useful medical notes template in paperless records.

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