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Audio and Video

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Source: FIRSTLINE Stop social loafing: Part 2 October 30, 2008 By: Monica Dixon Perry, CVPM Work gets done in a group when every individual is motivated. Here's how to get people going.

Source: FIRSTLINE Stop social loafing: Part 1 October 23, 2008 By: Monica Dixon Perry, CVPM When a group of team members gets together, less gets done. Why? Social loafing. Learn how to stop this efficiency-busting phenomenon.

Source: FIRSTLINE Video: Can change be handled gracefully? October 18, 2008 By: Shawn G. McVey, MA, MSW Change sends team members into a tailspin. Shawn McVey explains how to prevent the turmoil.

Source: FIRSTLINE Finances: Why should team members care? September 17, 2008 By: Denise Tumblin, CPA This video explains why money matters, even when you're not the owner.

Source: FIRSTLINE Brian Conrad demonstrates asking a superior to delegate May 20, 2008 By: Brian C. Conrad, CVPM Learn how to encourage your doctor or manager to pursue an idea for change with you.

Source: FIRSTLINE Don't let weak recommendations sabotage compliance July 31, 2007 In this video, Dr. Dennis Cloud shares the advice he gives his associates to help them get clients on board with recommendations for care.

Is your practice toxic? July 2, 2007 By: Shawn G. McVey, MA, MSW Shawn McVey explains emotional intelligence.

Transform your work culture July 2, 2007 By: Shawn G. McVey, MA, MSW Shawn McVey gives insights on changing your work culture.

Source: FIRSTLINE Time for a hospital makeover? June 6, 2007 Shawn McVey explains why your practice's appearance really matters.

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