Offering effective veterinary recommendations to pet owners - Firstline
  • SEARCH:
Team Center
Firstline Featuring Information from:

ADVERTISEMENT

Client Compliance
Source: FIRSTLINE

Communicate with clients to boost testing compliance

February 1, 2010

How do we increase clients' compliance with diagnostic tests?

Source: FIRSTLINE

Parasites: Great communication about not-so-great bugs

February 1, 2010

4 tips to improve client compliance on parasite prevention recommendations

Source: FIRSTLINE

Sample script: Remind, remind, remind about dental care

February 1, 2010

This short conversation can help you respond when clients refuse the care you recommend.

Source: FIRSTLINE

Are your canine patients protected from parvovirus?

January 19, 2010

Make sure clients are informed about their dog's vaccines.

Source: FIRSTLINE

Dogs rule, cats drool: Americans prefer pups

January 7, 2010

A new survey shows that dogs are the most loved animals in America.

Source: FIRSTLINE

5 top client questions answered

January 1, 2010

The barrage of queries can be head spinning. Keep your responses straight by following this advice.

Source: FIRSTLINE

Gift cards make re-draws a treat

December 1, 2009

When results from an outside lab or in-clinic equipment show errors with blood samples, clients must bring their pets back in for a re-draw.

Source: FIRSTLINE

Give clients a little credit

December 1, 2009

Wha are the major pros and cons of a third-party payment plan?

Source: FIRSTLINE

The call of the client

December 1, 2009

Giving clients quotes over the phone can be challenging—but that's what makes it worthwhile.

ADVERTISEMENT

Click here