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Doctor Communication

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Source: FIRSTLINE Performance reviews: Get ready to shine November 1, 2008 By: Christine Merle, DVM, MBA, CVPM Sweaty palms, twitchy eyes, gritted teeth: These are sure signs your performance review looms on the horizon. Banish that dread. With a little forethought, your review will be a ray of light in your glowing career.

Source: FIRSTLINE Could your practice offer Google-worthy perks? October 20, 2008 Google's benefits are amazing—and amazingly costly.

Source: FIRSTLINE You've found your ideal rewards, now how do you ask for them? October 1, 2008 By: Leslie A. Mamalis, MBA, MSIT, Lorraine Monheiser List, CPA, CVA, MEd When you've landed on the right ideas, it's time to suggest the potential perks to your boss. To be sure your manager listens to your proposal—and more importantly, accepts it—try following this seven-step plan

Source: FIRSTLINE Frugal rewards October 1, 2008 By: Leslie A. Mamalis, MBA, MSIT, Lorraine Monheiser List, CPA, CVA, MEd Looking for perks that don't break the bank? Then check out these results: Cost-effective extras that both you and your practice will find beneficial.

Source: FIRSTLINE Signs it's time to cut and run October 1, 2008 A few boss-related problems are best solved by finding a new boss. Here are a few examples.

Source: CVC IN SAN DIEGO PROCEEDINGS Advanced management skills: facilitation and coaching definitions (Proceedings) October 1, 2008 By: Carin Smith, DVM Facilitate: To make easier; to help forward; to help the progress of a person. Coach: A person who trains a team or individual; the act of instructing as a coach. These are simple words that require extensive learning and practice to do well.

Source: FIRSTLINE Encouraging your boss to implement payment plans September 15, 2008 If your practice doesn't offer financial options, you could make championing them your pet project. Here's how.

Source: FIRSTLINE Say good riddance to your bad clients September 1, 2008 How do I convince a doctor that sometimes it's OK to fire clients?

Source: FIRSTLINE Offer clients free dental kits July 1, 2008 By: Kerstin Althoff, CVT Clients and patients win big when they undergo dental cleanings at Animal Hospital of Seminole in Seminole, Fla.

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