Answers to the veterinary team's practice management questions - Firstline
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Ask The Experts
Source: FIRSTLINE

Painless pain recommendations

June 1, 2006

Q. Many of our clients don't seem to recognize the signs that their pets are in pain. What can we do?

Source: FIRSTLINE

Axing the rumor mill

April 1, 2006

Help! One of our veterinarians always says we have a zero-tolerance policy for gossip, but she's the worst! She talks about clients and staff members all the time. What should we do?

Source: FIRSTLINE

Show me the money

April 1, 2006

I'm a receptionist and I only earn $1 above minimum wage. Should I ask for a raise?

Source: FIRSTLINE

Keeping count of consumables

April 1, 2006

How should we control our consumables, such as bandage and suture materials and other hospital supplies that we use but seldom charge for?

Source: FIRSTLINE

A sign of the times

April 1, 2006

"We have a sign in front of our clinic, and we run out of things to say. Do you have any suggestions?"

Source: FIRSTLINE

Strong flea control recommendations

April 1, 2006

How can I convince our clients that their pets need flea and tick control?

Source: FIRSTLINE

The boss won't fire

February 1, 2006

The doctor won't fire a problem employee. What can I do?

Source: FIRSTLINE

I'm sick of overtime!

February 1, 2006

No one follows our time schedules—I regularly work at least 30 minutes after my shift was supposed to end. Is this fair?

Source: FIRSTLINE

Gaining disciplinary authority

February 1, 2006

I'm a manager, but the doctor won't give me the authority to discipline employees when necessary. What do I do?

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