Answers to the veterinary team's practice management questions - Firstline
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Ask The Experts
Source: FIRSTLINE

I'm sick of overtime!

February 1, 2006

No one follows our time schedules—I regularly work at least 30 minutes after my shift was supposed to end. Is this fair?

Source: FIRSTLINE

Gaining disciplinary authority

February 1, 2006

I'm a manager, but the doctor won't give me the authority to discipline employees when necessary. What do I do?

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The boss won't fire

February 1, 2006

The doctor won't fire a problem employee. What can I do?

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Confronting burnout

February 1, 2006

I'm feeling overwhelmed and ready to quit. How can I renew my love for veterinary medicine?

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Little secret, big problems

February 1, 2006

A co-worker told me in confidence that he was looking for a new job. I encouraged my friend to tell the doctor he wasn't happy and to try to work things out, but he quit instead and took a job at a rival practice. Now the doctor is mad at me. He says I'm not loyal. I disagree. Who's right?

Source: FIRSTLINE

Advertising an open door

December 1, 2005

As the practice manager, how can I encourage team members to come to me with their problems first, before approaching the owner?

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Addressing questionable ethics

December 1, 2005

The veterinarian I work for has questionable ethics; he treats animals in ways that clients wouldn't approve. Can I do anything about it?

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Different strokes for different folks

December 1, 2005

The doctor doesn't apply practice policies consistently. How can I ask for fair treatment?

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Back to school

December 1, 2005

I'm interested in continuing education and more job training, but every time I approach the doctor, she blows me off. What should I do?

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