Communication and management tools for the veterinary team - Firstline
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Source: FIRSTLINE

What to say when pet owners can't pay for veterinary care

January 1, 2014

Most pet owners want the best care for their pets. Erase the embarrassment factor for clients on tight budgets with these five tips to talk about cost.

Source: FIRSTLINE

Scrubbing an underperforming employee in veterinary practice

May 1, 2012

What to do when it isn't working out.

Source: FIRSTLINE

A draining issue in veterinary practice

May 1, 2012

Use this tip to keep your otoscope cone-cleaning brushes within reach.

Source: FIRSTLINE

Think outside the litter box

May 1, 2012

Educate veterinary clients when cats boldly go where they've never gone before.

Source: FIRSTLINE

Promote veterinary parasite prevention as a team

May 1, 2012

How to create a consistent message.

Source: FIRSTLINE

Team up for healthier pets

April 1, 2012

Every veterinary team member has a hand in safeguarding pets' health.

Source: FIRSTLINE

Submit your story for Firstline's 2012 Article Contest!

March 20, 2012

Tell your best veterinary team-member story. Win $300. Get published.

Source: FIRSTLINE

5 lessons I learned from my pet's emergency

January 1, 2012

My pet's emergency changed my perspective on the questions clients ask—and how I respond.

Source: FIRSTLINE

Top 10 pet Halloween costumes in 2011

October 25, 2011

Americans are expected to spend a record-setting $310 million on pet costumes this year, according to a new survey.

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