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Team members: Know your worth December 15, 2010 Team members need to realize that they are an integral part of any veterinary practice.

Source: FIRSTLINE 7 questions to answer before gifting a pet this holiday December 14, 2010 Pets aren't always the perfect holiday gift. Here's what to consider before you bestow a fur ball upon an unsuspecting someone.

Source: FIRSTLINE Easy team communication: Take a cue from this zoo tech December 8, 2010 Team communication doesn't have to be stuffy and formal to be useful.

Source: FIRSTLINE Send a card to show you care December 1, 2010 Thank referrals with a pet identification card.

Source: FIRSTLINE Why low noise means low anxiety for you and patients December 1, 2010 The less racket in the clinic, the more at ease animals will be.

Source: FIRSTLINE 9 tips of super (successful) veterinary service December 1, 2010 By: Jeff Rothstein, DVM, MBA When you treat your clients well, they respond in kind by coming back, encouraging new clients to visit you, and boosting your veterinary practice's bottom line.

Source: FIRSTLINE Monday morning miracle December 1, 2010 By: Kyle Palmer, CVT This practice manager received a big dose of inspiration when his hospital went the extra mile for the littlest, neediest patient.

Source: VETERINARY ECONOMICS Use a reminder notebook to keep track of team meeting topics December 1, 2010 Use a reminder notebook to keep track of team meeting topics

Source: FIRSTLINE A tip to keep equipment clean December 1, 2010 Wrap up centrifuges to keep them clean.

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