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Source: FIRSTLINE

(Part 1) A technician's role in dermatologic workups

June 4, 2009

Technicians should be performing diagnostic tests, says Dr. Paul Bloom, DACVDM, DABVP, especially skin scrapings.

Source: FIRSTLINE

Work in a 50+ employee practice? Then you need these two tips

June 1, 2009

Here are ideas for reducing conflict and boosting efficiency on a large team.

Source: FIRSTLINE

Recording vaccine lot numbers

May 18, 2009

Watch a demonstration of how to create a useful medical notes template in paperless records.

Source: FIRSTLINE

Video: Mark Opperman, CVPM, explains a drama-free way to fire an employee

May 13, 2009

Here's how to take the emotion out of termination.

Source: FIRSTLINE

Web 102—opening an online store

May 7, 2009

Here's an easy way to take the edge away from Internet pharmacies.

Source: FIRSTLINE

Web 101—how to start a practice site

April 22, 2009

Have you been given the task of creating a Web site? Here's where to begin.

Source: FIRSTLINE

How to avoid conflict with new associates

March 23, 2009

Here are three tips for how to adapt to the new doctor—without fighting

Source: FIRSTLINE

Annual report cards key to client compliance

March 16, 2009

Learn what to ask clients to lock in compliance.

Source: FIRSTLINE

Client retention: Do you really know your numbers?

March 12, 2009

Tracking your total clients doesn't tell you the whole story.

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