Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Schedule tight, right in veterinary practice

August 1, 2013

A rigid schedule can leave no time to compensate when you're trying to explain a tricky chronic medical issue, such as renal disease. A loose schedule wastes valuable resources. So how do you get it spot on?

Source: FIRSTLINE

Dealing with disabilities

August 1, 2013

Whether you suffer from a disability or you're trying to make your practice friendlier for disabled clients and team members, consider this advice.

Source: dvm360

The physical exam toolkit

August 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to promote preventive care and stress the importance of physical exams to pet owners. (With an educational grant provided by Veterinary Pet Insurance)

Source: FIRSTLINE

Fighting pet obesity with advancing technology

July 24, 2013

Dr. Ward weighs in on current and future veterinary technology for monitoring pet?s health.

Source: FIRSTLINE

RVT, CVT or LVT: Why veterinary technicians aren't done when they get their letters

July 19, 2013

Continue to contribute to the practice's—and your own—well being.

Source: dvm360

The behavior toolkit

July 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to explain behavior issues to pet owners. (With an educational grant provided by Ceva)

Source: FIRSTLINE

Practice life: Put parasites in their place

July 1, 2013

Educate pet owners about how to use topical parasite prevention and other steps they need to take in their household.

Source: DVM360 MAGAZINE

A howlin' good mystery

July 1, 2013

It's your chance to play Sherlock—look for the clues and see if you can crack the veterinary case of the wailing basset hound.

Source: FIRSTLINE

Weight loss: What's your role in veterinary practice?

July 1, 2013

Help pets that come to your veterinary practice reach a healthy weight with these tips and tools:

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