Source: FIRSTLINE
July 1, 2012
Use this advice to get the most valuable information from clients and learn the truth about how pet owners perceive your service and care.
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Source: FIRSTLINE
July 1, 2012
Veterinary clients face many decisions when bringing their pet in for surgery.
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Source: FIRSTLINE
July 1, 2012
By:
Bash Halow, CVPM, LVT
Why is social media like Facebook and Twitter so important? Discover your role and find answers to your top questions with this Q&A session with forward-thinking veterinary professionals using social media.
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Source: FIRSTLINE
July 1, 2012
How can we explain the difference between credit cards and third-party payment plans?
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Source: FIRSTLINE
July 1, 2012
By:
W. Bradford Swift, DVM
You drove the lonely streets, wondering where they went. You watched for their cat or dog, their appreciative smile, their punctual friendliness. Don't give up. Don't just let your missing clients go—find out where they went, why they left, and maybe, just maybe, get them back.
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Source: FIRSTLINE
July 1, 2012
I'm launching a doggie day care program at my practice. What safety issues should I be aware of to protect pets and people?
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Source: FIRSTLINE
July 1, 2012
Otitis externa is a tricky condition that takes commitment to resolve. Help clients help their pets with this advice.
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Source: FIRSTLINE
June 1, 2012
By:
Jon Klingborg, DVM
Learn how to reach out when clients put up "stay away" or "back off" signs—and get to the root of the pet's problem.
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Source: FIRSTLINE
June 1, 2012
Keep patients toasty post-surgery with a rice buddy in their kennel.
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