Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: DVM360 MAGAZINE

Welcome to a veterinarian's crazy town

May 1, 2013

Population: My veterinary clients.

Source: FIRSTLINE

Sample script: 3 responses to veterinary clients who resist vaccines

May 1, 2013

Consider these three ways to overcome client objections with advice from Liza W. Rudolph, BAS, CVT, VTS (Canine/Feline), a technician with the internal medicine service at Saint Francis Veterinary Center in Woolwich Township, N.J.:

Source: dvm360

The senior care toolkit

May 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to explain senior healthcare and wellness to pet owners. (With an educational grant provided by Vétoquinol)

Source: FIRSTLINE

3 remarkable stories of veterinary rehab recovery

May 1, 2013

What do a pit bull suffering from fibrocartilaginous embolism, a Labrador retriever with chronic severe elbow dysplasia, and a beagle with ventral slot decompression have in common? These precious pooches are rehabilitation success stories that teach us to never give up hope.

Source: FIRSTLINE

Help veterinary clients put an end to dogs eating from the litter box

April 8, 2013

Offer these tips to your veterinary clients to keep their canine companions from eating their feline friend?s feces.

Source: FIRSTLINE

Vaccinations: what's your role?

April 1, 2013

To make sure vaccinations don't slip through the cracks, consider this advice from Firstline board member Pam Weakley:

Source: FIRSTLINE

How to lick Lyme disease

April 1, 2013

Consider these seven common myths clients believe about Lyme disease. Then learn how to respond to pet owners and protect their pets' health.

Source: DVM360 MAGAZINE

The humane movement: The challenge and the future of the veterinary profession

April 1, 2013

Veteirnarians should avoid direct opposition of animal welfare groups during this cultural shift.

Source: DVM360 MAGAZINE

Insurance company analyzes cost of veterinary treatment vs. cost of prevention

April 1, 2013

Cost analysis of the five most common preventive pet conditions in 2012 revealed.

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