Answers to the veterinary team's practice management questions - Firstline
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Ask The Experts
Source: FIRSTLINE

Little secret, big problems

February 1, 2006

A co-worker told me in confidence that he was looking for a new job. I encouraged my friend to tell the doctor he wasn't happy and to try to work things out, but he quit instead and took a job at a rival practice. Now the doctor is mad at me. He says I'm not loyal. I disagree. Who's right?

Source: FIRSTLINE

Confronting burnout

February 1, 2006

I'm feeling overwhelmed and ready to quit. How can I renew my love for veterinary medicine?

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Advertising an open door

December 1, 2005

As the practice manager, how can I encourage team members to come to me with their problems first, before approaching the owner?

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Addressing questionable ethics

December 1, 2005

The veterinarian I work for has questionable ethics; he treats animals in ways that clients wouldn't approve. Can I do anything about it?

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Different strokes for different folks

December 1, 2005

The doctor doesn't apply practice policies consistently. How can I ask for fair treatment?

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Back to school

December 1, 2005

I'm interested in continuing education and more job training, but every time I approach the doctor, she blows me off. What should I do?

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Preparing to volunteer

December 1, 2005

How can I prepare to volunteer during a disaster?

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Curb your boss's anger

December 1, 2005

The veterinarian I work for has anger-control problems. He can be verbally abusive to staff members and sometimes clients. What can I do?

Source: FIRSTLINE

We need a meeting

October 1, 2005

We never have staff meetings, and no one ever knows what's going on in the practice. How can we encourage staff meetings?

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