Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

3 steps to pierce veterinary clients' vaccine concerns

July 1, 2013

Avoid blowups and miscommunication by teaching your team to offer pointed information about your vaccination protocols.

Source: FIRSTLINE

Dental corner: Stomatitis in a Maine Coon cat

July 1, 2013

Full mouth extractions offer hope for a cat with widespread oral inflammation.

Source: FIRSTLINE

Summer lovin' or summer anxiety?

June 17, 2013

Use this advice to help veterinary clients ease their pet's anxiety.

Source: FIRSTLINE

Take the sting out of a diabetes diagnosis at your veterinary practice

June 1, 2013

Be supportive of pet owners when they're faced with their cat's diabetes diagnosis. Use these communication techniques to ease the burn of this challenging disease.

Source: DVM360 MAGAZINE

Refusing to euthanize a healthy pet

June 1, 2013

Should a veterinarian end an animal's life if there are options for a bright future?

Source: FIRSTLINE

When veterinary clients diss their dogs

June 1, 2013

Q: Sometimes when we mention a pet needs to lose weight, clients blame the animals. How do we keep these conversations positive?

Source: DVM360 MAGAZINE

Q&A: The importance of a personal veterinary-client-patient relationship

June 1, 2013

Dr. Andrew Roark says despite all the advances in technology, until pets can talk, the physical exam is still essential.

Source: DVM360 MAGAZINE

How do veterinarians even function?

June 1, 2013

I really worry about some of my veterinary clients. And I know lots of people worry about me.

Source: DVM360 MAGAZINE

How veterinary clients ruin everything

June 1, 2013

So you've crafted the perfect schedule. Too bad pet owners have to show up and wreck it.

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