Answers to the veterinary team's practice management questions - Firstline
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Ask The Experts
Source: FIRSTLINE

Help! We need more help

October 1, 2005

How do I convince the doctor that we're understaffed?

Source: FIRSTLINE

Clean it up!

October 1, 2005

I'm the first person in the office every morning, and the evening staff always leaves messes for me to clean up. How can I encourage them to pull their weight?

Source: FIRSTLINE

Feeling underappreciated

October 1, 2005

The doctor doesn't recognize or appreciate me. How can I let her know everything I do?

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Picking up the slack

October 1, 2005

My co-workers don't take responsibility for their duties, and I often end up picking up the slack. What can I do?

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I'm always behind

October 1, 2005

There aren't enough hours in the day to finish all of my duties. What should I do?

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Handling Mr. Nasty

August 1, 2005

Do I have to be nice if a client is really rude?

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Confronting sexism

August 1, 2005

The owner of my practice makes rude remarks about women's work abilities. Should I confront the doctor about his sexist comments?

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Warring bosses

August 1, 2005

Whose directions should I follow when the doctors disagree?

Source: FIRSTLINE

Clients who refuse care

August 1, 2005

Last week a client brought in a very sick pet and refused to treat it because of the cost. This makes me furious. What can I do?

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