Practice tips for the veterinary team - Firstline
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Pearls of Practice
Source: FIRSTLINE

Sample script: How to discuss chronic pain management

May 1, 2008

"Pet owners don't want their pets to suffer, so we rarely encounter resistance to our pain management recommendations," says Robin Downing, DVM, Dipl. AAPM, owner of Windsor Veterinary Clinic and The Downing Center for Animal Pain Management in Windsor, Colo.

Source: FIRSTLINE

Build a buzz with client seminars

May 1, 2008

Do you yearn to learn and enlighten clients with your know-how? If you're passionate about client education, consider hosting educational classes for clients.

Source: FIRSTLINE

A pet's picture: priceless

April 1, 2008

The team at Countryside Veterinary Clinic in Carthage, N.Y., knows how to captivate their audience.

Source: FIRSTLINE

Bond your team with bonuses

April 1, 2008

Bonuses are more than a way to say thanks at VetSelect Animal Hospital in Novi, Mich.

Source: FIRSTLINE

Huddles offer more chances to score

April 1, 2008

Move over, Steelers, there's a new team in town.

Source: FIRSTLINE

Sample script: How to discuss the cost of euthanasia

April 1, 2008

"Help clients who make the difficult choice to euthanize their pet by approaching the associated costs with sincere consideration," says Sharon DeNayer, a Firstline Editorial Advisory Board member and the clinic manager at Windsor Veterinary Clinic in Windsor, Colo.

Source: FIRSTLINE

Home sweet hospital

April 1, 2008

Patients and clients feel at home at Colorado Canine Orthopedics in Colorado Springs, Colo.

Source: FIRSTLINE

Keep team bonding a tail-wagging time

April 1, 2008

Hosting special events for team members and their families can build better working relationships and strengthen the support system in your practice, says Debbie Allaben Gair, CVPM, a Firstline Editorial Advisory Board member and president of Bridging the Gap in Sparta, Mich.

Source: FIRSTLINE

Have your people call my people

March 1, 2008

Pet owners with hospitalized pets at Associated Veterinary Specialists in Bridgeton, Mo., always know news about their pet's condition is just a phone call away.

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