Communication and management tools for the veterinary team - Firstline
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Flash
Source: FIRSTLINE

Pause before you post on Facebook

February 22, 2011

Don't make this student's online mistake—it could cost you your career.

Source: FIRSTLINE

8 steps for defusing angry clients

February 21, 2011

To calm heated client situations, follow these steps from Paul Camilo, CVPM, practice manager at All Pets Dental in Weston, Fla.

Source: FIRSTLINE

6 ways to help cats this Heart Month

February 17, 2011

February is National Heart Month and a good time to save cats from cardiac disease.

Source: FIRSTLINE

Top 5 dog breeds: health risks revealed

February 17, 2011

You may already know the top dog breeds in the nation, but are you aware of the most common diseases associated with them?

Source: FIRSTLINE

Improve back-to-front communication

February 16, 2011

A simple tip for at-a-glance identification on patient charts.

Source: FIRSTLINE

Top 10 ways to increase turnover

February 9, 2011

Denise Tumblin, CPA, shares the top 10 ways to make your staff turn tail.

Source: FIRSTLINE

Americans sound off: Training, not breed, makes dangerous dogs

February 8, 2011

A new Associated Press survey finds almost three-quarters of Americans blame training for dog-bite culprits, not the dog breed.

Source: FIRSTLINE

Would you choose your spouse over your pet?

February 3, 2011

Polls shed light on which one people chose and the results may surprise you.

Source: FIRSTLINE

Aggressive pets: Take away the fear factor

February 1, 2011

There are no bad patients—just fearful and stressed ones. By remembering that, watching for warning signs, and taking a less-is-more approach, you can help patients and keep yourself safe.

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