Tips to help the veterinary team offer good service for pet owners - Firstline
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Source: FIRSTLINE

Mystery dermatology diagnosis at your veterinary clinic

March 1, 2013

Dermatology cases can mean heavy detective work for your clinical team. Use these tips to keep clients calm and comforted as your veterinarian unravels the evidence to reveal the culprit of the pet's distress.

Source: FIRSTLINE

Tag—you're it!

March 1, 2013

Get a chisel tool to help out in the veterinary clinic

Source: DVM360 MAGAZINE

Rabies vaccination: Should veterinarians exempt or not?

March 1, 2013

Should veterinarians exempt a pet from a state-mandated vaccination if a client asks? Beware: It could come back to bite you.

Source: FIRSTLINE

Veterinary dermatology dos and don'ts

March 1, 2013

Lisa Petty, BS, RVT, a technician at Animal Dermatology Clinic in Indianapolis, offers these tips to keep communication lines open when you're guiding clients through their pet's dermatology diagnosis.

Source: FIRSTLINE

Open the door to senior care at your veterinary clinic

March 1, 2013

Those soft, white muzzles and wise eyes beg for your attention and compassion. Use these easy adaptations to offer a gentle veterinary experience to aging pets.

Source: FIRSTLINE

Boost veterinary client numbers with kitten classes

February 25, 2013

Try using kitten classes to build a larger cat clientele at your veterinary practice.

Source: DVM360 MAGAZINE

It's true: Walmart can be a veterinary practice builder

February 1, 2013

Sound impossible? It's not. Embracing the $4 prescription model will benefit your veterinary practice and help you provide the best care for patients.

Source: FIRSTLINE

Parasites: What's your role in the veterinary clinic?

February 1, 2013

When you're fighting pets' persistent parasite problems, don't give up! Here's a look at how each team member can help:

Source: FIRSTLINE

Dog knows best: Facing euthanasia in veterinary practice

February 1, 2013

Whether you're a veterinary team member counseling a client or a pet owner struggling with a euthanasia decision, listening is key.

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