Source: FIRSTLINE
June 1, 2011
By:
Bash Halow, CVPM, LVT
As a caring, compassionate veterinary team member, it makes sense that you want to offer discounts to needy or deserving clients. But a little here and there can add up—perhaps to the point of hurting your practice's bottom line.
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Source: FIRSTLINE
June 1, 2011
A little bit of writing can go a long way.
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Source: FIRSTLINE
May 31, 2011
Talk to your veterinary clients about keeping these medications out of pets' reach to prevent potentially life-threatening effects.
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Source: FIRSTLINE
May 23, 2011
Dr. Robin Downing relates surefire methods of failing your patients and the practice.
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Source: FIRSTLINE
May 1, 2011
By:
Kerry Hillard Johnson
In-home sales parties can be a good reminder for how you should be connecting with clients.
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Source: FIRSTLINE
May 1, 2011
Use these scripts to turn phone shoppers into clients.
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Source: FIRSTLINE
May 1, 2011
By:
Portia Stewart
How to respond to "Can I buy this elsewhere?"
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