Source: FIRSTLINE
January 29, 2009
By:
Shawn G. McVey, MA, MSW
Learn how to read physical signals so you can hear what pet owners aren't saying.
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Source: FIRSTLINE
January 20, 2009
Is your client compliance rate as high as you think it is? One reader bets it's not.
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Source: FIRSTLINE
January 16, 2009
Help clients beat their pets' food allergies. Download this helpful handout on diet trial compliance.
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Source: FIRSTLINE
January 1, 2009
Don't let clients unknowingly sabotage their pets' diet trials. Stress the importance of at-home compliance.
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Source: FIRSTLINE
January 1, 2009
Stress the importance of year-round protection.
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Source: FIRSTLINE
January 1, 2009
Leave messages for the pets, not the owners, and have fewer no-shows.
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Source: FIRSTLINE
January 1, 2009
By:
Shawn G. McVey, MA, MSW
Wish you could get inside clients' heads? You can by paying closer attention to their silent statements. Here's how.
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