Financial tips and tools for the veterinary team - Firstline
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Money Matters

Don't let fees fly out the door

April 1, 2007

Your practice isn't a bank, and you're not a loan officer. Use these eight strategies to make sure your practice gets paid for services--so the practice owner can pay you.


Fluffy's 9 lives

January 1, 2007

What's a pet worth? It may be more than you think. Consider the case of Fluffy.


Direct your fee conversations

August 1, 2006

The way you talk to clients about what you charge and why can help your practice provide good care— or block your progress. Do you need to rethink your role?


What's in it for me?

June 1, 2006

If you were going to spend $100 on a new set of tires, wouldn't you want to know why? Were the old ones worn out, or do the new ones work better in snow? Knowing why you should care makes it easier to make the decision to spend. And the same is true for clients and their pets. Clients expect a recommendation each time they visit your hospital, and they want to know how your recommendations benefit them and their pets. Once they know why they should care, they're more likely to comply.


Serve up easy estimates

April 1, 2006

Discussing money with clients can be downright scary. Learning to present an estimate with poise takes the fear out of this critical task?and improves the odds that clients will say yes to your treatment plan.


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