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Practice Marketing

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Source: FIRSTLINE Hook price shoppers October 1, 2005 By: Sally Hickey Don't let that next phone call be the client who got away. Use these tips from Sally Hickey, a receptionist at Short Pump Animal Hospital in Richmond, Va.

Source: FIRSTLINE 27 steps to make an ow visit wow! August 1, 2005 By: Mark Opperman, CVPM Don't settle for just-OK visits anymore. Use these service strategies to take your team's performance up a notch

Source: FIRSTLINE Let products sell themselves October 1, 1999 By: Mark Opperman, CVPM Keep money in your hospital by adopting this subtle marketing strategy--and give clients the service they expect and pets the care they need.

Source: FIRSTLINE 15 ways to boost practice income June 1, 1999 By: Mark Opperman, CVPM These proven strategies will help your practice make more money--and offer better client and patient care

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