Source: FIRSTLINE
April 30, 2007
When it's time to negotiate, don't be a doormat or a bully. Use these tips to find common ground.
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Source: FIRSTLINE
January 1, 2007
By:
Krissy Van Buren, LVT
With six exam rooms, it could be difficult for the team at Nassau Veterinary Clinic in Nassau, N.Y., to keep track of which doctors are in each room.
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Source: FIRSTLINE
February 1, 2006
By:
Craig Woloshyn, DVM
Your veterinarian didn't go to school to learn to be a technician, receptionist, or practice manager, so don't let her act like one. Make her do her job--so you can do yours.
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Source: FIRSTLINE
October 1, 2005
By:
John Lofflin
Favoritism, morale problems, unbearable associates–sometimes the doctor just doesn't see the issue. Use these strategies to clean off the doctor's rose-colored glasses, without making him or her mad.
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Source: FIRSTLINE
August 1, 2005
By:
Kimberly Lane, BS, LVT
When you use the title your boss earned, you build respect for your team, increase your authority with clients, and lay the groundwork for a more professional workplace. And that's just for starters
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Source: FIRSTLINE
August 1, 2005
By:
W. Bradford Swift, DVM
The practice owner won't invest in a piece of new equipment that I think we really need. How can I convince her to buy?
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