Source: FIRSTLINE
April 1, 2007
By:
Collin Babcock
Give your patients a license to board with custom pet ID cards, suggests Collin Babcock, the practice owner and manager at McCune Animal Hospital in Eagle Rock, Mo.
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Source: FIRSTLINE
April 1, 2007
By:
Lori Flores
Mrs. Smith is on the phone again. Someone from your practice left her a message.
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Source: FIRSTLINE
April 1, 2007
By:
Charisse Lombardo
Not sure what to do with your empty walls? Charisse Lombardo, an interior de signer and president of CLM interiors in Ridgefield, Conn., suggests creating your own wall of fame.
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Source: FIRSTLINE
April 1, 2007
By:
Joanne Bowman, RVT
Need a new system to make sure callbacks happen? Joanne Bowman, RVT, a technician at Cottonwood Animal Hospital in Ottawa, Kan., uses plastic file baskets to hold each doctor's callback files in a central location.
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Source: FIRSTLINE
April 1, 2007
By:
Julie Roberts
When a client's beloved pet dies, Julie Roberts, practice manager at Blackhawk Veterinary Hospital in Janesville, Wis., says her practice reaches out to let clients know their pets will never be forgotten.
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Source: FIRSTLINE
March 1, 2007
By:
Marty Strauss
Do your prescription call-ins get lost in the paperwork on the doctor's desk? Marty Strauss, the practice manager for St. Charles Veterinary Clinic in St. Charles, Ill., recommends using colored paper to highlight medication refills.
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Source: FIRSTLINE
March 1, 2007
By:
Teresa Bradley Bays, DVM
Did your last new hire fail to live up to his or her potential after a promising interview? Teresa Bradley Bays, DVM, owner of Belton Animal Clinic and Exotic Care Center in Belton, Mo., solves this problem with a little lunch.
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Source: FIRSTLINE
March 1, 2007
By:
Barb Walker
Ask a client for a fecal sample and you'll likely get a range of responses—from slightly sickened to totally grossed out. Hey, playing with pet poop's not your favorite hobby, either, but fecal testing helps you keep pets parasite-free.
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