Tips to help the veterinary team offer good service for pet owners - Firstline
  • SEARCH:
Team Center
Firstline Featuring Information from:

ADVERTISEMENT

Client Service
Source: FIRSTLINE

Tag—you're it!

March 1, 2013

Get a chisel tool to help out in the veterinary clinic

Source: DVM360 MAGAZINE

Children's book puts euthanasia woes to rest

March 1, 2013

Veterinarian's end-of-life guide softens the sting of pet loss for pint-sized clients.

Source: FIRSTLINE

Open the door to senior care at your veterinary clinic

March 1, 2013

Those soft, white muzzles and wise eyes beg for your attention and compassion. Use these easy adaptations to offer a gentle veterinary experience to aging pets.

Source: FIRSTLINE

Mystery dermatology diagnosis at your veterinary clinic

March 1, 2013

Dermatology cases can mean heavy detective work for your clinical team. Use these tips to keep clients calm and comforted as your veterinarian unravels the evidence to reveal the culprit of the pet's distress.

Source: FIRSTLINE

Veterinary dermatology dos and don'ts

March 1, 2013

Lisa Petty, BS, RVT, a technician at Animal Dermatology Clinic in Indianapolis, offers these tips to keep communication lines open when you're guiding clients through their pet's dermatology diagnosis.

Source: DVM360 MAGAZINE

Rabies vaccination: Should veterinarians exempt or not?

March 1, 2013

Should veterinarians exempt a pet from a state-mandated vaccination if a client asks? Beware: It could come back to bite you.

Source: FIRSTLINE

Boost veterinary client numbers with kitten classes

February 25, 2013

Try using kitten classes to build a larger cat clientele at your veterinary practice.

Source: FIRSTLINE

Sample script: How to say 'no' and keep veterinary clients happy

February 1, 2013

In a service profession like veterinary medicine, it's important to avoid the two-letter word "no" to keep clients focused on the service you can offer.

Source: FIRSTLINE

Parasites: What's your role in the veterinary clinic?

February 1, 2013

When you're fighting pets' persistent parasite problems, don't give up! Here's a look at how each team member can help:

ADVERTISEMENT

Click here