Veterinary teams celebrate the bond between people and pets - Firstline
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Building the Bond
Source: FIRSTLINE

Tell us about your best days at work

April 13, 2009

What on-the-job experiences have made you happy to be a veterinary team member?

Source: CVC IN BALTIMORE PROCEEDINGS

Creating an outpatient experience that creates more comprehensive visits (Proceedings)

April 1, 2009

Once the receptionist has greeted the client and pulled the medical record, she should then review the record to make sure that the patient is current on all preventative procedures and indicate on the patient visit slip, as well as the medical record, why the animal has been presented.

Source: CVC IN BALTIMORE PROCEEDINGS

How the human-animal bond of clients affects veterinary practice (Proceedings)

April 1, 2009

Veterinarians in the past couple decades have embraced the growing awareness and accommodation for what is often termed "the human-animal bond," a concept that was developed by Leo Bustad.

Source: CVC IN BALTIMORE PROCEEDINGS

Role of technicians in providing veterinary nursing to families (Proceedings)

April 1, 2009

The veterinary staff sees families and provides care at their moments of greatest worry concerning their companion animals.

Source: CVC IN BALTIMORE PROCEEDINGS

Helpful contributions of technicians during pet loss (Proceedings)

April 1, 2009

Veterinarians have the unique position of experiencing their patients' deaths at a rate seven times that of human physicians, frequently leading them into unique shared emotional experiences with clients whom they have known for many years.

Source: FIRSTLINE

Client handout: Certificate of bravery

March 10, 2009

Award surgery patients for their bravery.

Source: FIRSTLINE

Nuzzle up to muzzles

March 1, 2009

Warm clients up to the idea of muzzles.

Source: FIRSTLINE

Who are your patients?

March 1, 2009

See which species visited the veterinarian in 2006.

Source: FIRSTLINE

When should you act as the jury?

March 1, 2009

Take a gavel to judgmental thinking.

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