Veterinary teams celebrate the bond between people and pets - Firstline
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Building the Bond
Source: FIRSTLINE

Overcome 4 common client excuses

December 1, 2008

You've heard flimsy explanations for why pet owners can't comply. Climb above these "weak" reasons by getting down to the legitimate concerns.

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7 ways to give thanks

December 1, 2008

Show clients you appreciate their business with these simple gestures.

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Prepare with pet IDs

November 1, 2008

I'm a consulting veterinarian who's highly involved in several disaster preparedness committees.

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Free pet ID cards

October 21, 2008

Download a pet ID template to help clients keep track of their pets' information and bond them to your practice.

Source: FIRSTLINE

5 ways to give back

October 1, 2008

Reaching out to your community positions your practice as a leader and promotes your services to potential clients. Whether you're looking for marketing ideas or simple ways to help, here's how to maximize your charitable resources.

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How to choose a charity

October 1, 2008

Follow these 4 tips to create a plan for helping others as well as your practice.

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Offer clients free dental kits

July 1, 2008

Clients and patients win big when they undergo dental cleanings at Animal Hospital of Seminole in Seminole, Fla.

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Sample script: Offer smooth discharge visits

July 1, 2008

You: Hello, Ms. Worrysome.

Source: FIRSTLINE

7 tips to defuse angry clients

July 1, 2008

Review these techniques to help you prepare for your next encounter with aggressive clients.

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