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Source: FIRSTLINE

Form: Client information sheet

June 15, 2011

Form: Client information sheet

Source: FIRSTLINE

Thanks for your help!

June 6, 2011

Watch our August 2011 issue for results of the survey.

Source: FIRSTLINE

Clients' top 5 concerns about medications

June 6, 2011

Pilling or dosing Fluffy or Spot can be stressful for some pet owners. Besides their worries for their pets, clients may have questions about the medication. Consider these common client concerns and brainstorm how you might respond to each situation.

Source: FIRSTLINE

Spay/neuter phone script: Non-clients

May 1, 2011

Spay/neuter phone script: Non-clients

Source: FIRSTLINE

Spay/neuter phone script: Current clients

May 1, 2011

Spay/neuter phone script: Current clients

Source: FIRSTLINE

Quiz: Does your veterinary practice feature a positive workplace culture?

March 24, 2011

Take this quiz to find out what kind of work environment you and your co-workers have created.

Source: FIRSTLINE

Image Quiz: Can you clue in on canine anxiety? Photo A

March 21, 2011

Image Quiz: Can you clue in on canine anxiety? Photo A

Image Quiz: Can you clue in on canine anxiety? Photo C

March 21, 2011

Image Quiz: Can you clue in on canine anxiety?

Image Quiz: Can you clue in on canine anxiety? Photo D

March 21, 2011

Image Quiz: Can you clue in on canine anxiety? Photo D

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