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Firstline Update
Source: FIRSTLINE

Environmental report: Dogs exposed to high levels of flame retardants

October 18, 2011

A new study says that the levels of chemical flame retardants in the blood of dogs are five to 10 times higher than in humans.

Source: FIRSTLINE

Managers: 6 ways to make veterinary receptionists love you

October 13, 2011

Happy receptionists make for happy clients and a more pleasant workplace. Take these tips to heart and your team will love you.

Source: FIRSTLINE

Technicians: Get credentialed and reap the rewards

October 12, 2011

Are you on the fence about putting in the extra work to receive those three little letters? This expert says it's worth your time.

Source: FIRSTLINE

Dermatology: 20 questions to ask clients

October 12, 2011

The more you know about your patients, the better. Ask clients these questions while taking a dermatology history.

Source: FIRSTLINE

How to tell if your boss is a psychopath

October 11, 2011

Learn how to deal with your boss before you go crazy.

Source: FIRSTLINE

Free veterinary team training tools: Cushing's syndrome

October 6, 2011

We just launched our newest Team Meeting in a (Virtual) Box. Now you can teach your whole team how to cope with Cushing's syndrome.

Source: FIRSTLINE

Top 10 ways to impress clients

October 5, 2011

Providing outstanding service isn't always as obvious as it seems. Follow these great tips and elevate your clinic's level of customer care.

Source: FIRSTLINE

Dog eats 100 rocks—and more weird veterinary pet insurance claims

October 4, 2011

VPI honors Harley the pooch with the Hambone Award for this year's most unusual pet medical claim.

Source: FIRSTLINE

Ask Shawn: 5 solutions to save your veterinary practice

October 3, 2011

Whatever the problem, Shawn McVey can help. See what he has to say about these five veterinary team dilemmas.

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