Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Offer a hearty serving of veterinary benefits

January 1, 2012

You and your clients can really benefit from this advice.

Source: VETERINARY ECONOMICS

Are you sure your veterinary clients can hear you?

January 1, 2012

You can scream and shout, but until you work your communication muscles, you'll never get through to your pet-owning clients.

Source: FIRSTLINE

Q&A: Make sure your veterinary patients are flea free

January 1, 2012

Here's how to resist flea resistance.

Source: FIRSTLINE

Q&A: Make a case for veterinary vaccinations

January 1, 2012

Help hesitant veterinary clients understand the importance of vaccinations.

Source: FIRSTLINE

What goes into your mouth

January 1, 2012

This issue is full of ways to make 2012 great for you and your veterinary patients.

Source: FIRSTLINE

Bite into veterinary tooth talks

January 1, 2012

Here are four ways to emphasize dental recommendations to veterinary clients.

Source: FIRSTLINE

5 lessons I learned from my pet's emergency

January 1, 2012

My pet's emergency changed my perspective on the questions clients ask—and how I respond.

Source: FIRSTLINE

Listen up: Veterinary client voicemail reminders

December 21, 2011

Keep veterinary clients from missing appointments once and for all.

Source: FIRSTLINE

6 myths of veterinary palliative care

December 1, 2011

Pain management is a critical component of a pallative care program that offers relief for pets with terminal illnesses. Learn the facts about palliative care, including how to assess a pet's pain and offer relief.

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