Offering effective veterinary recommendations to pet owners - Firstline
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Client Compliance
Source: FIRSTLINE

Get clients on board

January 1, 2009

Simple steps to client compliance.

Source: FIRSTLINE

Flea and tick preventives

January 1, 2009

Stress the importance of year-round protection.

Source: FIRSTLINE

Add some sass to your messages

January 1, 2009

Leave messages for the pets, not the owners, and have fewer no-shows.

Source: FIRSTLINE

How to read clients' minds

January 1, 2009

Wish you could get inside clients' heads? You can by paying closer attention to their silent statements. Here's how.

Source: FIRSTLINE

Form: Report cards make the grade

December 4, 2008

Improve compliance with this client handout.

Source: FIRSTLINE

What's the key to success? The 3 Rs

December 4, 2008

Strong bonds with clients make for healthy pets, profitable practices, and fruitful careers.

Source: FIRSTLINE

Cut excuses to the core

December 1, 2008

It's your job to help pets, so it's also your job to help clients—without judging them.

Source: FIRSTLINE

Reacting the right way to a ridiculous excuse

December 1, 2008

When you hear a laughable excuse, laughing is the last thing you should do.

Source: FIRSTLINE

Overcome 4 common client excuses

December 1, 2008

You've heard flimsy explanations for why pet owners can't comply. Climb above these "weak" reasons by getting down to the legitimate concerns.

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