Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Out, darned Spot!

November 1, 2012

Help pet owners kick pet stains—before they boot their kitties and puppies to the curb. Offer effective solutions to keep pet owners' homes looking—and smelling—clean to preserve their relationships with their furry friends.

Source: FIRSTLINE

Ditch that itch: Put pets on the right path

November 1, 2012

Veterinary team members play a critical role in helping pet owners manage dermatologic conditions. Use this team training advice to guide you and your peers on the road to effective client education and follow-up care.

Source: FIRSTLINE

Fish for ways to wow veterinary clients

November 1, 2012

Use these tips one team came up with to to wow clients

Source: FIRSTLINE

Soothe your savage beast

October 1, 2012

Play classical music in your veterinary practice to set the mood.

Source: FIRSTLINE

Parasite talks: What's your role?

October 1, 2012

Consider this quick guide to what you should - and shouldn't - say to lock in parasite prevention compliance.

Source: FIRSTLINE

Happy birthday, dear Rex

October 1, 2012

Our veterinary practice sends out birthday greetings.

Source: DVM360 MAGAZINE

Ethical dilemma: How a veterinarian should handle a case of puppy abuse

October 1, 2012

A longtime client admits to an episode of abuse, and a veterinarian weighs her options.

Source: FIRSTLINE

Dental corner: Assisting a cat with a jaw fracture

October 1, 2012

A feline suffers from a fractured mandible after a car accident.

Source: FIRSTLINE

6 steps to better behavior

October 1, 2012

If your patients are known for their devilish behavior, find out how you can help your practice step up behavior services to change that

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