Practice tips for the veterinary team - Firstline
  • SEARCH:
Team Center
Firstline Featuring Information from:

ADVERTISEMENT

Pearls of Practice
Source: FIRSTLINE

Good morning, sunshine

January 1, 2007

Maybe you're not a morning person. That's no excuse for waiting until after lunch to greet your team.

Source: FIRSTLINE

Sergeant Pepper, U2 can be a rock and roll star

January 1, 2007

Wanted: Lead male vocalist with an aura of power, a hint of bad boy, and a job as a veterinary technician or veterinarian.

Source: FIRSTLINE

On the Job: Michael Hernandez

January 1, 2007

What's the biggest mistake you've made in practice?

Source: FIRSTLINE

Move over, James Herriot

January 1, 2007

Everyone has a great story. Maybe it's the one you tell at Christmas parties or the tale that makes your friends groan every time you launch into the opening line: "A few years ago there was this Great Dane ..."

Source: FIRSTLINE

Make time for special deliveries

November 1, 2006

Do you see the faces of your elderly or disabled clients as often as you'd like? When the team at Millsap Veterinary Clinic in Millsap, Texas, noticed some older clients were missing their pets' checkups, they started asking questions—and uncovered a transportation problem. Their solution: a pet taxi.

Source: FIRSTLINE

The pen is mightier with the brush

November 1, 2006

The key to convincing clients to schedule dental appointments for their pets might just have everything to do with your pen, says Louise Dunn, a practice management consultant with Snowgoose Veterinary Management Consultants in Greensboro, N.C. She offers this tip to market your dental program:

Source: FIRSTLINE

The client said no. Now what?

November 1, 2006

The next time clients refuse care, use this advice from Caitlin Rivers, a Firstline Editorial Advisory Board member and technician supervisor at Metzger Animal Hospital in State College, Pa.: Don't take it personally.

Source: FIRSTLINE

Tis the season for fun

November 1, 2006

You don't need to be high on Halloween candy or tipsy on eggnog to enjoy the end-of-year madness. Try these tips to spread the holiday cheer.

Source: FIRSTLINE

On the job: Claudia LaMasters, CVPM

November 1, 2006

One of our clients was so in love with his Doberman. One day his dog escaped from his yard. A frightened neighbor went after the dog with electric hedge clippers. The dog was rushed in for emergency surgery. Once the dog recovered, the man was so grateful that every time he visited our hospital he volunteered his services for almost a year.

ADVERTISEMENT

Click here