August 26, 2011
Brian Conrad tells Firstline Live attendees how you can make clients happy—even when they're wrong.
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Source: FIRSTLINE
August 25, 2011
Learn how to stop the micromanaging madness today.
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Source: FIRSTLINE
August 17, 2011
CAPC is an amazing resource. Is your clinic taking full advantage?
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Source: FIRSTLINE
August 16, 2011
California bans the roadside sale of pets to try to reduce the number of mistreated animals.
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Source: FIRSTLINE
August 11, 2011
Do you want to make a great impression and bond with your veterinary teammates? Then don't follow this advice!
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Source: FIRSTLINE
August 10, 2011
Having veteran staff members involved with bringing in new hires creates can create an atmosphere of mentorship.
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Source: FIRSTLINE
August 9, 2011
In a new study, military veterans relieve stress by training shelter dogs and, in turn, make the pooches more adoptable.
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Source: FIRSTLINE
August 5, 2011
From soothing music to team training tips, here are four tools that will make your job easier and help you connect with clients.
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