Tips to help the veterinary team offer good service for pet owners - Firstline
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class allocation JVM@check_alloc (src/jvm/model/classload/classalloc.c:122). 324 bytes requested. Java heapsize=2147483648, pag
class allocation JVM@check_alloc (src/jvm/model/classload/classalloc.c:122). 324 bytes requested. Java heapsize=2147483648, pag
class allocation JVM@check_alloc (src/jvm/model/classload/classalloc.c:122). 324 bytes requested. Java heapsize=2147483648, pag
class allocation JVM@check_alloc (src/jvm/model/classload/classalloc.c:122). 324 bytes requested. Java heapsize=2147483648, pag
class allocation JVM@check_alloc (src/jvm/model/classload/classalloc.c:122). 324 bytes requested. Java heapsize=2147483648, pag
class allocation JVM@check_alloc (src/jvm/model/classload/classalloc.c:122). 324 bytes requested. Java heapsize=2147483648, pag

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Client Service
Source: FIRSTLINE

Attack veterinary clients' anesthesia fears

October 1, 2012

When clients hesitate to have their pet put under, be primed to pounce on their misconceptions, bat down myths about anesthesia, and strike back with facts and recommendations customized to their pet's condition.

Source: FIRSTLINE

5 steps to prep for painful discussions

September 1, 2012

Pet owners don't want their animals to hurt. But when you tell veterinary clients their pets are suffering, your words might also cause pain. Here's how to lessen the hurt and help pets and clients feel better.

Source: FIRSTLINE

A twist on noisy children in your veterinary practice

September 1, 2012

A simple solution to tame rowdy children in the waiting room.

Source: DVM360 MAGAZINE

Practice Survival: 5 mistakes your veterinary office receptionist is making on the phone

September 1, 2012

Communicating effectively over the phone is just as important as in person. Here's how to make sure your veterinary team does it right.

Source: DVM360 MAGAZINE

Stampede: 'This one's on me'

September 1, 2012

Twenty-eight years of friendship takes a toll when the end is in sight.

Source: FIRSTLINE

Millie's love: Life after pet loss

September 1, 2012

When a caregiver brought an ill and severely matted cat to our practice, our veterinary team began a journey that demonstrated the bonds of love and compassion that can blossom among pets, their people, and a veterinary team.

Source: FIRSTLINE

Help veterinary clients with angels in the cupboard

September 1, 2012

An easy way to help clients who can't afford care.

Source: DVM360 MAGAZINE

Market Watch: 5 steps to a stellar first impression with veterinary clients

September 1, 2012

You don't get a second chance to make a first impression with your veterinary clients – so you better do it well.

Source: FIRSTLINE

Veterinary tips to tackle tough flea and tick talks

September 1, 2012

Education is key to keeping clients' pets pest-free.

class allocation JVM@check_alloc (src/jvm/model/classload/classalloc.c:122). 324 bytes requested. Java heapsize=2147483648, pag

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class allocation JVM@check_alloc (src/jvm/model/classload/classalloc.c:122). 324 bytes requested. Java heapsize=2147483648, pag
class allocation JVM@check_alloc (src/jvm/model/classload/classalloc.c:122). 324 bytes requested. Java heapsize=2147483648, pag
class allocation JVM@check_alloc (src/jvm/model/classload/classalloc.c:122). 324 bytes requested. Java heapsize=2147483648, pag
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