Educating pet owners about veterinary care - Firstline
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Client Education
Source: Pet Poison Helpline

Top 6 household items toxic to pets

March 15, 2011

Educate your clients on how to keep their pets safe inside and out.

Source: FIRSTLINE

Handling euthanasias: Tender care for grieving clients

March 9, 2011

As caregivers in the veterinary profession, we enjoy the privilege of being a part of the end of many pets' lives. To do this honor justice, we created what we call a "tender culture" at our practice. This refers to taking special care of our euthanasia clients from the time they make the appointment to the time the remains are presented. We train our staff to be compassionate throughout the entire process, and knowing about our procedures might be helpful for your team—as well as your clients.

Source: FIRSTLINE

Veterinary studies on the link between pet oral disease and systemic health

February 15, 2011

Related readings on dental disease and systemic health

Source: FIRSTLINE

How periodontal disease can affect pets' organs

February 15, 2011

Knowing the science behind the link between oral disease and systemic health will help you get clients on board with veterinary dental care.

Source: FIRSTLINE

Americans sound off: Training, not breed, makes dangerous dogs

February 8, 2011

A new Associated Press survey finds almost three-quarters of Americans blame training for dog-bite culprits, not the dog breed.

Source: FIRSTLINE

Do veterinary dental cleanings save money?

February 1, 2011

According to this data, they do.

Source: FIRSTLINE

Where did all your veterinary clients go?

February 1, 2011

A new study reveals pet owners are skipping routine veterinary exams—and not just because of the recession.

Source: FIRSTLINE

Helping clients care for pets' chompers

February 1, 2011

No matter what your role in the veterinary team, you play an integral part in pets' dental care.

Source: FIRSTLINE

Q&A: Adjust to life as a salesperson

February 1, 2011

I love my career as a veterinary technician, but I'm no good at reinforcing my veterinarian's recommendations to clients. I feel like a salesperson, and I have no confidence in that role. How can I improve?

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