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Communication Strategies

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Source: FIRSTLINE Top 10 ways for veterinary clinics to blow it on social media June 21, 2012 Your team may be mishandling Twitter and Facebook. Watch and learn.

Source: FIRSTLINE What kind of content do veterinary clients really want to see on social media? May 23, 2012 Wise use of Facebook and Twitter will result in valuable engagement.

Source: FIRSTLINE Veterinary team: You can combat Internet misinformation January 11, 2012 By: Dr. Marty Becker Clients will search the Web; direct them to dependable sources.

Source: FIRSTLINE The role of veterinary team members in real-time care January 4, 2012 By: Fred Metzger, DVM Make the best use of first and last contact with clients and keep the day moving.

Source: FIRSTLINE When veterinary gossip goes global November 2, 2011 By: Brenda Tassava, CVPM, CVJ Create a social media policy and keep internal matters private.

Source: FIRSTLINE Top 10 ways to impress clients October 5, 2011 By: Fred Metzger, DVM Providing outstanding service isn't always as obvious as it seems. Follow these great tips and elevate your clinic's level of customer care.

Source: FIRSTLINE Don't poo-poo veterinary clients' diarrhea calls September 1, 2011 By: Bash Halow, CVPM, LVT Affected pets might be suffering from more than just upset bowels. For example, they may have a gastrointestinal infection that needs treatment.

Source: FIRSTLINE Top reason to involve senior staff in the hiring process August 10, 2011 Having veteran staff members involved with bringing in new hires creates can create an atmosphere of mentorship.

Source: FIRSTLINE Podcasts mean easy publicity for your veterinary clinic June 15, 2011 Podcasts are an easy way to establish your veterinary clinic's online presence.

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