Quick communication and management tips for the veterinary team - Firstline
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By the Numbers
Source: FIRSTLINE

7 tips to keep clients happy

April 1, 2008

Happy clients stay with your practice and promote your services to others. Use these tips to please pet owners and build a good vibe on the grapevine.

Source: FIRSTLINE

10 ways to appreciate your team

March 1, 2008

Everybody wants to feel recognized by their bosses and peers. Here's how you can say thanks and boost morale in your practice.

Source: FIRSTLINE

9 ways to get the boot

October 1, 2007

It's easy to get fired--lying or stealing will l get you there fast. But if you want to take the slow, painful route, use these examples to really ruin your reputation before you get the heave-ho.

Source: FIRSTLINE

8 tips to keep your cool

July 1, 2007

Feeling your blood start to boil? Avoid scalding yourself and others when you're faced with fiery flare-ups from clients or co-workers.

Source: FIRSTLINE

10 ways to get what you want

April 30, 2007

When it's time to negotiate, don't be a doormat or a bully. Use these tips to find common ground.

Source: FIRSTLINE

10 ways to look like a slob

April 1, 2007

Here's how to dress for the level of success you never wanted to achieve.

Source: FIRSTLINE

10 ways to wow your boss

March 1, 2007

You're good, and you know it. Now's the time to show it.

Source: FIRSTLINE

Fluffy's 9 lives

January 1, 2007

What's a pet worth? It may be more than you think. Consider the case of Fluffy.

Source: FIRSTLINE

10 ways to make Mondays great

November 1, 2006

Don't let Mondays drag you down. Use these tips to start the workweek with the right attitude.

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