Web tips and tools for the veterinary team - Firstline
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4 tips to bridge liability gaps

November 1, 2006

Sometimes you just can't anticipate all of the potholes in your path. But these four recommendations will guide you over the rocky road ahead and help you steer clear of dangerous legal ground.

Source: FIRSTLINE

3 quick lessons for your team

November 1, 2006

Consider the following situations in practice. How would you handle each one?

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Puzzle answer: Reach for a raise

October 1, 2006

Find the answer here.

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How do we empower technicians?

September 1, 2006

A veterinarian recently asked me, "What do we need to pay our veterinary technicians to keep them with us? And what do we need to offer to get more educated technicians in the field?"

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Web exclusive: Interview cheat sheet

June 1, 2006

Looking for a new team member? Asking the right questions during an interview will help you pick the right fit for your practice. Review these five questions to get started:

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Great compliments to inspire you

June 1, 2006

Here's a quick sample of the type of compliments you can offer to bring a smile to your team members' faces

Source: FIRSTLINE

Name your pet peeves

June 1, 2006

Do chatty clients drive you batty? Does a dusty counter or paw prints on a newly washed floor raise your hackles? A 2005 AVHC Veterinary Team Study shows difficult clients, lack of recognition, and co-workers with bad attitudes top the list of your colleagues' frustrations.

Source: FIRSTLINE

21 reasons to love your work

June 1, 2006

The next time you feel low, consult this list to learn what others love about veterinary medicine—and let their joy inspire you.

Source: FIRSTLINE

How do you use Firstline?

June 1, 2006

Do you read Firstline cover-to-cover? Have you successfully implemented a tip you found in Pearls of Practice? Tell us how you use Firstline.

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