Tips for veterinary team members to communicate with veterinarians - Firstline
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Doctor Communication
Source: FIRSTLINE

Sample conversation tree: Taking your concerns to the boss

September 1, 2013

To prepare for a meeting with your veterinary team manager, write down your thoughts. State the problem in one or two sentences. Next, list two or three specific examples with approximate dates and times. Finally, offer a positive solution. "Fire Mary" isn't what most managers want to hear. Bosses want constructive steps that can help heal your team. Start your conversation with a request that respects your manager's time:

Source: DVM360 MAGAZINE

Holistic vs. FDA-approved: Two veterinarians take divergent approaches

September 1, 2013

What would you do if your veterinary colleague prescribed natural supplements to your client while you were away on vacation?

Source: FIRSTLINE

Who's steering your practice?

July 1, 2013

If thoughts of your veterinarian stir you to feelings of mutiny, consider these tips to weather the storms at work and set a course for smooth sailing.

Source: FIRSTLINE

Where does communication most often break down in a veterinary clinic?

July 1, 2013

Be clear when assigning tasks.

Source: FIRSTLINE

Top 10 ways to breed negativity in your veterinary clinic

June 19, 2013

Who needs a functional staff anyway?

Source: FIRSTLINE

Zoom in on a perfect annual review

June 1, 2013

Whether you're the reviewer—or the reviewee—it's time to embrace a new outlook on employee reviews. Hint: The manager may be doing them wrong.

Source: FIRSTLINE

4 ways to be a great reviewee

June 1, 2013

Consider this advice to stay positive when you're being reviewed at your veterinary practice.

Source: FIRSTLINE

Understanding employees' attitudes and how you can adjust them

June 1, 2013

It's time to adjust your cat-titude to make way for service that leaves pet owners purring. Consider this advice to come up to scratch when clients visit your practice.

Source: FIRSTLINE

2 ways to pay fairly in veterinary practice

May 1, 2013

Q. Illinois law states that I receive time-and-a-half for overtime, which is more than 40 hours in a work week. But when I work 35 hours one week, then 45 hours the next week, my boss doesn't pay me overtime because it balances out to 80 hours in a pay period. What's right, and what should I do?

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