Shawn McVey articles - Firstline
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Shawn McVey articles
Source: FIRSTLINE

Ask Shawn: An inappropriate imitation request

February 1, 2011

My well-meaning boss will frequently say to a team member who isn't performing up to par, "You should be more like (another employee)." I've seen the team member not only take offense to the boss's statement but also feel resentment toward the other employee for being the favorite. Does this management approach have any real positives?

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How to deal with a toxic team

February 1, 2011

Use these five coping strategies when stuck in a toxic environment.

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Toxic veterinary practices

February 1, 2011

Don't let bad attitudes, favoritism, or unresolved conflict contaminate your hospital. Neutralize noxious situations such as these using this advice.

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Ask Shawn: Advice for a new practice manager

January 1, 2011

I'm getting ready to take over as practice manager. It's my first leadership role, so I'm a little intimidated. What are the biggest things I should avoid in the beginning?

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Ask Shawn: Snuffing out smoke breaks

December 1, 2010

How do I structure breaks in a way fair to smokers and nonsmokers?

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Ask Shawn: A better way to pass the torch between shifts

November 1, 2010

Ask Shawn: A better way to pass the torch between shifts

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Ask Shawn: How to build a better team

September 1, 2010

I'm the manager of a small practice with no 'superstar' team members. Employees fail to follow through on tasks, and I find myself babysitting and putting out fires on a daily basis. But the practice owner is reluctant to fire anyone. What do I do? —SEARCHING FOR SUPERSTARS

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8 telltale signs your veterinary team stinks

July 1, 2010

If your co-workers exhibit any of these symptoms, watch out. You're all just a group of employees posing as a real veterinary practice team.

Source: FIRSTLINE

Turn your ineffective group into an impressive team

July 1, 2010

You're all working hard, but are you working together? You might just be a group of people in the same clinic. Here's how to build a real veterinary team

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