Source: FIRSTLINE
February 1, 2011
By:
Shawn McVey, MA, MSW
Don't let bad attitudes, favoritism, or unresolved conflict contaminate your hospital. Neutralize noxious situations such as these using this advice.
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Source: FIRSTLINE
January 1, 2011
By:
Shawn McVey, MA, MSW
I'm getting ready to take over as practice manager. It's my first leadership role, so I'm a little intimidated. What are the biggest things I should avoid in the beginning?
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Source: FIRSTLINE
December 1, 2010
By:
Shawn McVey, MA, MSW
How do I structure breaks in a way fair to smokers and nonsmokers?
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Source: FIRSTLINE
November 1, 2010
By:
Shawn McVey, MA, MSW
Ask Shawn: A better way to pass the torch between shifts
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Source: FIRSTLINE
September 1, 2010
By:
Shawn McVey, MA, MSW
I'm the manager of a small practice with no 'superstar' team members. Employees fail to follow through on tasks, and I find myself babysitting and putting out fires on a daily basis. But the practice owner is reluctant to fire anyone. What do I do? —SEARCHING FOR SUPERSTARS
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Source: FIRSTLINE
July 1, 2010
By:
Shawn McVey, MA, MSW
You're all working hard, but are you working together? You might just be a group of people in the same clinic. Here's how to build a real veterinary team
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Source: FIRSTLINE
July 1, 2010
By:
Shawn McVey, MA, MSW
Veterinary team members need to be direct with underperforming co-workers.
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Source: FIRSTLINE
July 1, 2010
By:
Shawn McVey, MA, MSW
Teamwork is about open, helpful communication. Here's how to talk about problems in the veterinary practice to help things get better.
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Source: FIRSTLINE
July 1, 2010
By:
Shawn McVey, MA, MSW
Veterinary team members need these three things to thrive at work.
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