Show your new team members you're working to make their jobs easier and provide the best service and care.
The receptionist's main responsibility is to assure the smooth, orderly flow of clients and patients. Receptionists report to the Client-Services Director.
You're more than your title. And a job description may be the tool you need to clarify your manager's expectations and position yourself for growth in your practice, from raises to promotions.
You educate clients, recommend care, train new team members, propose ideas, relay CE experiences, lead meetings ... Whew! You talk a lot. So use these tips to make sure you're heard.
Q. How do I inspire an uninspired team member?
Don't let high turnover send your team off track. Here's how you can contribute to new team members' success and create a culture that encourages them to stay.
Some remarks from clients and colleagues can deflate your enthusiasm. Here's how to respond the next time their words make you ready to pop.
Q. How do I set boundaries for employees' conversations while at work?
Employment attorney Jack Tuckner speaks about prominent sexual harassment cases.