Tips to help the veterinary team offer good service for pet owners - Firstline
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Source: FIRSTLINE

Canine rehabilitation: Getting orthopedic patients back on their feet

July 1, 2012

Cranial cruciate ligament tears and ruptures are common conditions that can lead to debilitating osteoarthritis. Consider a veterinary team approach to canine rehabilitation to improve every patient's quality of life.

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Ask your veterinary clients the right questions

July 1, 2012

Use this advice to get the most valuable information from clients and learn the truth about how pet owners perceive your service and care.

Source: FIRSTLINE

3 steps to ease itchy ears in your veterinary patients

July 1, 2012

Otitis externa is a tricky condition that takes commitment to resolve. Help clients help their pets with this advice.

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Veterinary professionals: Make friends and influence tweeters

July 1, 2012

Why is social media like Facebook and Twitter so important? Discover your role and find answers to your top questions with this Q&A session with forward-thinking veterinary professionals using social media.

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Veterinary practice managers: Answering the question of credit

July 1, 2012

How can we explain the difference between credit cards and third-party payment plans?

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Are your pet owners straying to another veterinary practice?

July 1, 2012

You drove the lonely streets, wondering where they went. You watched for their cat or dog, their appreciative smile, their punctual friendliness. Don't give up. Don't just let your missing clients go—find out where they went, why they left, and maybe, just maybe, get them back.

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Dig into doggy day care in veterinary practice

July 1, 2012

I'm launching a doggie day care program at my practice. What safety issues should I be aware of to protect pets and people?

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Develop a discount display for your veterinary practice

July 1, 2012

Use a bulletin board to display seasonal information and discounts.

Source: FIRSTLINE

Veterinary client education, caught on tape

July 1, 2012

Affordable video-capture devices are great tools for client instruction.

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